Shipping policy

We currently ship within the United States. Orders are processed within 1 - 3 business days (excluding holidays). Shipping is a flat rate of $9.99 per order. Once your order has shipped, you will receive a confirmation email with tracking information. Delivery times vary based on location but typically arrive 2-7 business days after shipment. 

EQI Balance is not responsible for shipping delays caused by carriers, weather, or incorrect shipping addresses entered at checkout. 

If your order arrives damaged, please contact us within five days of delivery at info@eqibalance.com with photos of the package and product.